Welcome to Chatrix! By accessing or using our website (www.chatrix.in) and services, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using Chatrix, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our services.
2. Services Overview
Chatrix is a Unified Customer Interaction Platform (UCIP) that provides businesses with chatbot automation, multi-channel messaging, and marketing solutions. We integrate platforms like WhatsApp, Facebook, Instagram, and Telegram to enhance customer communication.
3. User Eligibility
You must be at least 18 years old to use our services.
If you are using Chatrix on behalf of an organization, you must have the authority to accept these Terms on its behalf.
4. Account Registration & Security
To access certain features, you may need to create an account.
You are responsible for maintaining the confidentiality of your account details.
Any activities under your account will be deemed your responsibility.
5. Acceptable Use
You agree not to:
Use Chatrix for any illegal, fraudulent, or unauthorized activities.
Attempt to disrupt or interfere with our services.
Misuse our platform for spamming, phishing, or abusive content.
6. Payments & Subscriptions
Certain services may require a paid subscription.
Payments must be made on time, and failure to do so may result in service suspension.
Fees are non-refundable, except as required by law.
7. Privacy & Data Protection
Our collection and use of your data are governed by our Privacy Policy. By using our services, you consent to our data handling practices.
8. Intellectual Property Rights
All content, trademarks, and technology associated with Chatrix remain our exclusive property.
You may not copy, modify, or distribute our content without permission.
9. Third-Party Integrations
Chatrix integrates with third-party platforms (e.g., WhatsApp, Facebook, Instagram). We are not responsible for any disruptions or changes in their services that may affect our platform’s functionality.
10. Termination of Services
We reserve the right to suspend or terminate your access to Chatrix if you violate these Terms.
11. Limitation of Liability
Chatrix is provided "as is" without any warranties. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.
12. Changes to Terms
We may update these Terms periodically. Continued use of Chatrix after changes signifies your acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of Jurisdiction. Any disputes will be subject to the exclusive jurisdiction of the courts.
14. Contact Us
For any questions regarding these Terms, please contact us at:
📧 info@chatrix.in 🌐 www.chatrix.in
By using Chatrix, you acknowledge and agree to these Terms and Conditions.
Get a demo