At Chatrix, we are committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (www.chatrix.in) and services.
1. Information We Collect
We collect various types of information, including:
Personal Information: Name, email address, phone number, company details, and payment information (if applicable).
Usage Data: Information on how you interact with our platform, including IP addresses, browser details, and device information.
Communications: Any messages or inquiries you send us via forms, email, or chat.
2. How We Use Your Information
We use the collected data to:
Provide and improve our services.
Respond to inquiries and customer support requests.
Process transactions and manage billing.
Enhance user experience and optimize platform functionality.
Send important updates, promotions, and service-related notifications.
Ensure security and prevent fraud.
3. How We Protect Your Data
We implement strict security measures to safeguard your data, including encryption, firewalls, and secure access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Sharing & Integrations
We do not sell or rent your personal data.
We may share data with trusted third-party partners, such as payment processors and cloud service providers, to enhance our services.
Chatrix integrates with third-party messaging platforms (e.g., WhatsApp, Facebook, Instagram, Telegram). We are not responsible for how these platforms handle your data.
5. Cookies & Tracking Technologies
You agree not to:
We use cookies to analyze website traffic, improve user experience, and personalize content.
You can manage cookie preferences in your browser settings.
6. Your Rights & Choices
Depending on your location, you may have rights to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Request data portability or restrict processing.
To exercise these rights, contact us at info@chatrix.in
7. Data Retention
We retain your data as long as necessary to provide services, comply with legal obligations, or resolve disputes. After this period, we securely delete or anonymize your data.
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page, and continued use of Chatrix signifies your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, reach out to us
📧 info@chatrix.in 🌐 www.chatrix.in
By using Chatrix, you acknowledge and agree to this Privacy Policy
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